At Sofa Cheap, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with UK laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK-GDPR).
1. Information We Collect
When you interact with our website, we collect the following information:
• Personal Details: Name, address, phone number, and email when you place an order or contact us.
• Payment Information: For cash-on-delivery, no sensitive payment data is collected online.
• Browsing Data: Cookies, IP addresses, and device information through Google Analytics for tracking website performance and improving user experience.
2. How We Use Your Information
We use the data collected for:
• Order Processing and Delivery: To fulfill your order and provide delivery updates via SMS or WhatsApp.
• Customer Service: To respond to inquiries and support requests.
• Marketing (Optional): With your consent, we may send promotional offers or newsletters.
• Analytics and Improvement: Google Analytics helps us monitor website traffic and performance to enhance the shopping experience.
3. How We Share Your Information
We respect your privacy and do not sell your personal data. However, we may share your information with:
• Third-Party Delivery Services: To ensure your order reaches you on time.
• Service Providers: Such as WordPress and WooCommerce, for the operation of our website.
• Analytics Providers: Google Analytics tracks site performance through anonymous data collection.
4. Cookies
Our website uses cookies to improve functionality and enhance your browsing experience. You can manage or block cookies through your browser settings. Some essential cookies are necessary for the website to function properly (e.g., for cart management and user sessions).
5. Data Retention and Security
• We retain your data only as long as necessary for order processing and legal compliance.
• Your personal data is stored securely within WooCommerce and WordPress systems, which are maintained with up-to-date security protocols.
6. Your Rights
Under the UK-GDPR, you have the right to:
• Access: Request a copy of your personal data.
• Correction: Update any incorrect or incomplete data.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Objection: Opt-out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
• Email: INFO@SOFACHEAP.CO.UK
• Phone: +44 7470 613467
By using our website, you consent to the collection and use of your data as outlined in this Privacy Policy.
